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Gas Safe Registration 59014

Fixlink

Looking After all Your Heating & Plumbing Needs

FixLink is a well-established business based in Tunbridge Wells, Kent and also covers Tonbridge, Sevenoaks, Crowborough, Edenbridge and all surrounding areas in Kent and East Sussex.

FixLink is run by Mark Anderson, a highly skilled and qualified gas engineer, plumber and domestic electrical installer, Gas Safe, NICEIC registered and fully insured. Our reputation is extremely important to us, so we guarantee that as our customer you will receive a reliable, dependable and professional service every time.

Heating

  • NEW combination(Combi) and standard system condensing boilers installations & UPGRADES 
  • Radiator replacements, upgrades and moving
  • Multiple zone systems, including underfloor
  • Energy efficient controls installations and advise.  RF and Internet Controls Thermostat and Programmers including the 3rd-generation Nest Learning Thermostat, Honeywell Evohome and any others.
  • Pipework relocation and replacement
  • System powerflushing

 

Hot Water Systems

  • Hot water cylinders replacements and upgrades
  • Hot water cylinder servicing
  • Conversions to or from Combination Boilers
  • Unvented Hot water cylinders

Servicing and Repairs

  • Gas Boilers Servicing
  • Warm air servicing
  • Total system servicing
  • Landlord Gas Safety Records
  • Boiler Breakdowns
  •  System repairs

Electrical Services

  • All domestic electrical installation, inspection and testing
  • Heating controls
  • Electrical installation compliance reports for landlords
  • Outdoor/indoor lighting installations
  • From changing a single socket/switch to full property rewire

 

 

From the initial consultation to the quality of the work, the commitment shown and generally just being a really nice person to have in your house, this was a great experience with all the heating system upgrade and a new combi boiler installed now. Great product and pricing with exceptional service-thank you, Mark!

Lucy Auchincloss

Mark has helped us with a number of different jobs for my grandparents. From plumbing problems to gas ovens, he is friendly and helpful, explains everything fully and does a fantastic job every time. We trust him and recommend him highly.

Ellie May

Mark is knowledgeable, professional and friendly. The quality of his work is excellent. Our new boiler and Nest thermostat works perfectly and are already saving us money.”

Alex Bellinger

I was really pleased with the work Mark did to fit my new boiler. He did a first class job at very competitive price and was friendly, helpful and conscientious. Thank you

Linsey

Mark the hero! Cannot recommend Mark enough, a genuinely lovely, hard-working, and very skilled individual. Only 2 days after his call out he was round again and putting in a 12-hour shift to fit a new boiler as well as all the pipework.

Lewis Haggertay

Mark proved a delightful man to have working in my cottage. He arrived at the times he said he would and worked conscientiously until the job was finished. He was always polite and considerate and his workmanship was excellent. I would thoroughly recommend him.

Rosemary Gilbart-Smith

We decided to proactively change our boiler, and after asking Mark to look at and quote for the job, we asked him to carry out the work. I was very much impressed by him, and he is hard working, knowledgeable, conscientious, and reliable. I would not hesitate to recommend him to anyone. I wish all the people I deal with were as impressive, in terms of character and professionalism.

Raymond Haque

Great work, very clean worker, well satisfied, 100% would use Fixlink again

Brenda Parsfield

What a wonderful, professional plumber! I wish I could give 10 stars for his fine service. He contacted me quickly after the job was booked, he came to job on time, very competent, jovial and great prices! Will definitely use again! I was let down by two other plumbers that booked the job previously, no show, no cancellations. What a marked difference!  

Kelly Ablethorpe

I arranged for Mark to service my boiler one-morning last week and then realised I had double booked and had to ask him to rearrange. This was no problem at all for Mark who was, in fact, happy to come that evening when I returned from work. He does a very professional job and explains what he’s doing in an easy to understand and friendly manner. I would thoroughly recommend him and would contact him for any future plumbing and heating jobs I might need doing.  

Alan Richardson

Mark Anderson is an excellent plumber! He took one look, diagnosed, and solved the two problems I had which 3 experienced plumbers had failed to tackle. Quick, careful, tidy, he also kindly repaired a sticking door without a charge. I can recommend him without any reservation.  

L .de Mel

I would recommend 100%, it was a joy to find someone that knew what they were doing, to be respectful to me let alone my home. It was a long hard job and in really hot weather conditions. He worked professionally and kept me informed on the progress and constantly wanted me to inspect what was done. Very, very pleased with my new heating installation in my loft conversion.

Adrienne Ramsey

It really has been a pleasure to have you work for us as we refurbish our kitchen, install new designer radiators and upgrade aspects of our central heating. From the outset, you were very accessible and professional keeping all appointments and confirming all aspects with us every step of the way. Great care was taken throughout with thoughtful suggestion to pipe runs which has provided a fantastic aesthetic result. I won't hesitate to use your services in the future and will be delighted to recommend you to my friends and contacts.”  

Jeremy

We started to experience problems with our boiler shortly before Christmas, but as Christmas and the holidays were approaching, we were hopeful it would see us through to the New Year. Thankfully it did but I knew it was only a matter of time before it packed up completely, so I invited Mark to provide a quotation for a replacement. The boiler was small and compact and was fitted into a kitchen wall unit, so we needed a like for like boiler to prevent having to disrupt the kitchen. Mark soon got on the case and wasted no time coming to the house to take sufficient details, enabling him to price up the work. Marks quotation was sent very quickly, he even followed up with text messages and phone calls to keep me updated. Mark knew he was up against another company, so gave me his best price. I no sooner received his quotation, when the boiler packed up completely! This now meant that the replacement boiler had to be sourced very quickly. Delivery of the new boiler was supposed to take 10 working days but Mark put his suppliers to the test and they were able to get it in 24 hours! It arrived on a Friday afternoon and Mark put all his plans on hold so he could install the new boiler over the weekend. Being early January, it was very cold and being concerned that we have children, Mark kindly offered the use of his portable heaters. The work area was kept tidy and any disruption was kept to a minimum and by the end of two long days over the weekend, the new boiler was installed and working. Mark has a flexible and helpful approach to suit client’s needs. I believe he goes over and above the call of duty to assist his customers. I would have no hesitation in recommending Mark’s services to any of my clients, business associates, fellow networkers and friends in business.

Wayne Jeal
Managing Director / Wiser Safety Management